Freight carriers suspended their respective service guarantees earlier this year, citing expected delays and disruptions related to the global COVID-19 pandemic. Please know that items purchased online during the busy holidays may be delayed due to interruptions resulting from regulations out of our control. We appreciate your patience and understanding at this time.

Contact Us

Mailing Address

Great Lakes Brewing Company
2516 Market Avenue
Cleveland, Ohio 44113

Customer Service

Online Purchases:
Phone: 216.771.4404, ext 846

Onsite Gift Shop:
Phone: 216.771.4404, ext. 250

Shipping/Purchasing Beer

Very strict laws govern the shipment of beer. As a result, GLBC is not permitted to direct ship beer from its facilities and does not provide beer for online purchase. GLBC beer is available at your local retailer where distributed, as well as the onsite GLBC Gift Shop (adjacent to the Brewpub).

For distributors in your area, visit the GLBC distributor list page.

Click to download our Online Order Policies in PDF format.